Frequently Asked Questions
Everything you need to know about your PDHSports order.
What is the standard delivery time for orders?
We offer several shipping options, including Next Day Delivery for UK orders placed before 2pm. Standard shipping typically takes 2-3 working days.
Can I return a racket if I have used it?
Items must be returned in their original, unused condition with all tags and packaging intact. We cannot accept returns on rackets that have been used or have had the factory plastic grip wrap removed.
Do you offer a professional restringing service?
Yes, we provide a professional restringing service for tennis, squash, and badminton rackets. You can select your preferred string and tension directly on the product page before adding it to your cart.
How do I know which racket size is right for me?
We provide detailed size guides and weight specifications for all our rackets. If you are unsure, our expert team is available via email or phone to provide personalized recommendations based on your skill level.
Do you ship internationally?
Yes, PDHSports ships to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your destination and the weight of the items.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Maestro), PayPal, and interest-free finance options like Klarna for eligible orders.