Returns & Exchanges
At PDHSports, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you need a different size or a different racket, our streamlined process ensures a quick resolution for every athlete.
Return Process
- 1.Check Eligibility
Ensure your items are unused, include all original tags, and are returned within 30 days of receipt; please note that re-strung rackets or used hygiene products cannot be accepted.
- 2.Complete the Form
Fill out the returns form included in your original delivery, clearly indicating whether you require a full refund or an exchange for a different size or model.
- 3.Package Your Gear
Securely pack the items in their original packaging to prevent damage during transit, ensuring the completed returns form is placed inside the parcel.
- 4.Ship to PDHSports
Send your package via a tracked courier service to our returns department; once received and inspected, we will process your refund or exchange within 5 working days.